Privacy Policy
MH Step Pays Payment Solution Pvt Ltd “MH Step Pays”, we operates the website www.mhsteppays.com and provides digital payment, QR payment, merchant onboarding, payment technology and related services.
1. Information We Collect
We may collect the following information when you use our website or services:
- Name and contact details
- Mobile number and email address
- Business and merchant information
- KYC and business verification documents
- PAN, GST and other business information where required
- Bank account and settlement-related information
- Payment and transaction-related information
- Device, browser and website usage information
- Information provided when contacting our support team
2. How We Use Your Information
We may use your information to:
- Provide and manage our payment and merchant services
- Process merchant onboarding and verification
- Complete KYC and compliance requirements
- Facilitate payment and settlement services
- Provide customer support
- Communicate regarding our services
- Improve our products, website and services
- Detect and prevent fraud or unauthorized activity
- Comply with applicable laws and regulatory requirements
3. Payment Information
Payment transactions may be processed through authorized payment gateways, banks, financial institutions and technology partners.
We do not intentionally store sensitive payment credentials such as card PINs, CVVs or payment passwords. Such information is handled by the relevant authorized payment service provider according to its applicable security and privacy practices.
4. Sharing of Information
We may share information with authorized payment gateways, banks, financial institutions, technology providers, KYC/verification providers, service providers and government or regulatory authorities where required by law.
We do not sell personal information to third parties for their independent marketing purposes.
5. Data Security
We take reasonable technical, administrative and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration or destruction.
However, no internet-based system can be guaranteed to be completely secure.
6. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, prevent fraud and comply with applicable legal and regulatory requirements.
7. Cookies
Our website may use cookies and similar technologies to improve functionality, security, performance and user experience.
You may manage or disable cookies through your browser settings.
8. Third-Party Services
Our website and services may contain links to or use services provided by third parties, including payment gateways, banks and technology providers.
Third-party services are governed by their respective terms and privacy policies. MH Step Pays is not responsible for the privacy practices of third-party websites.
9. Your Rights
Subject to applicable law, you may contact us to request access to, correction of, or information regarding personal data held by us.
We may request appropriate verification before processing such requests.
10. Children's Privacy
Our services are intended for businesses, merchants and users who are legally permitted to use such services. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our services, technology, business practices or applicable laws.
Any updated version will be published on this page with a revised effective date.
12. Contact Us
For questions, concerns or requests relating to this Privacy Policy, please contact us: